Comments on: Restaurant Etiquette – Part 1 http://www.therestaurantblogger.com/restaurant-etiquette-part-1/ From Waiter to Restaurant Owner Mon, 06 Dec 2010 18:51:28 +0000 hourly 1 http://wordpress.org/?v=3.3 By: TheRestaurantBlogger http://www.therestaurantblogger.com/restaurant-etiquette-part-1/comment-page-1/#comment-87 TheRestaurantBlogger Fri, 06 Jun 2008 03:39:26 +0000 http://www.therestaurantblogger.com/?p=34#comment-87 Inestria, perhaps I should clarify my point. I absolutely agree with you that if a customer received a meal that contained something he/she was allergic to, of course I would not expect them to eat it. I would offer them a replacement so that they could enjoy a meal like everyone else. However, my point that I was trying to make was, in order to avoid this problem, a customer should inform the server of any allergies in advance or ask if a dish can be made without a particular item. In all fairness, from a restaurant's point of view, we do not know what you are allergic to unless we are informed. On the other hand, if you had told us and we still prepared the item the same way, then the customer has the rights to complain and even sue us. Inestria, perhaps I should clarify my point. I absolutely agree with you that if a customer received a meal that contained something he/she was allergic to, of course I would not expect them to eat it. I would offer them a replacement so that they could enjoy a meal like everyone else. However, my point that I was trying to make was, in order to avoid this problem, a customer should inform the server of any allergies in advance or ask if a dish can be made without a particular item. In all fairness, from a restaurant’s point of view, we do not know what you are allergic to unless we are informed. On the other hand, if you had told us and we still prepared the item the same way, then the customer has the rights to complain and even sue us.

]]> By: Inestria http://www.therestaurantblogger.com/restaurant-etiquette-part-1/comment-page-1/#comment-85 Inestria Thu, 05 Jun 2008 20:23:09 +0000 http://www.therestaurantblogger.com/?p=34#comment-85 Yeah, more or less screw you on the whole 'it's your problem' bit regarding allergies. If there were a list of allergies that may be flared by certain dishes, I wouldn't order those. I'm not about to eat something that's going to kill me. Nor am I just going to sit and pick through it. My husband's got nut allergies. If he orders a dessert and it has nuts on it (or in it, unadvertised) do you expect him to just pick them off and swallow the oils and the like? Fool. I'll expect you to pay for his funeral. The rest I mostly agree with you on. However, I'll be certain to avoid your restaurant. Yeah, more or less screw you on the whole ‘it’s your problem’ bit regarding allergies. If there were a list of allergies that may be flared by certain dishes, I wouldn’t order those.

I’m not about to eat something that’s going to kill me. Nor am I just going to sit and pick through it. My husband’s got nut allergies. If he orders a dessert and it has nuts on it (or in it, unadvertised) do you expect him to just pick them off and swallow the oils and the like?

Fool. I’ll expect you to pay for his funeral.

The rest I mostly agree with you on. However, I’ll be certain to avoid your restaurant.

]]> By: Joy http://www.therestaurantblogger.com/restaurant-etiquette-part-1/comment-page-1/#comment-77 Joy Tue, 27 May 2008 07:57:45 +0000 http://www.therestaurantblogger.com/?p=34#comment-77 Great tips. I always call the restaurant if I know I'll be late and I made a reservation. I just think it's common courtesy to do so. :) Great tips. I always call the restaurant if I know I’ll be late and I made a reservation. I just think it’s common courtesy to do so. :)

]]> By: Mister E http://www.therestaurantblogger.com/restaurant-etiquette-part-1/comment-page-1/#comment-76 Mister E Mon, 26 May 2008 15:56:26 +0000 http://www.therestaurantblogger.com/?p=34#comment-76 I worked at a restaurant once where a couple would come in every Friday and the gentleman would always order the daily special regardless of what it was or if he'd ever eaten the dish before. He was a bit of a picky eater and there were a few things that he just simply didn't like to eat. On several occasions he would try the special, decide he didn't like it (always conceding it wasn't a matter of it being improperly prepared, he just didn't care for the dish which he had never tried before) and expect the special to be removed from his bill and then order another meal. It wasn't every visit that he would send it back but frequently enough. We went through this several times and always did as he asked but eventually after a streak of about 4 or 5 consecutive visits where he didn't like the special we told him that the "try before you buy" deals were over and if he wanted to order a special from that point onward he would be charged for the meal even if he didn't like it. I worked at a restaurant once where a couple would come in every Friday and the gentleman would always order the daily special regardless of what it was or if he’d ever eaten the dish before.

He was a bit of a picky eater and there were a few things that he just simply didn’t like to eat. On several occasions he would try the special, decide he didn’t like it (always conceding it wasn’t a matter of it being improperly prepared, he just didn’t care for the dish which he had never tried before) and expect the special to be removed from his bill and then order another meal. It wasn’t every visit that he would send it back but frequently enough. We went through this several times and always did as he asked but eventually after a streak of about 4 or 5 consecutive visits where he didn’t like the special we told him that the “try before you buy” deals were over and if he wanted to order a special from that point onward he would be charged for the meal even if he didn’t like it.

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